You may cancel your Admaxxer subscription at any time from your Billing page. Cancellation is immediate and does not require contacting support.
If you are not satisfied with Admaxxer within the first 14 days of a new monthly subscription, email support@admaxxer.com for a full refund. The guarantee applies once per workspace.
If you cancel an annual plan mid-term, we issue a prorated refund for the remaining unused full months, less any discount you received versus the equivalent monthly price.
Usage-based overages (additional ad accounts, AI tokens above plan limits, or storage) are billed in arrears and are non-refundable once consumed.
If a payment fails, Stripe will retry automatically. If retries fail, your workspace is downgraded to read-only after a 7-day grace period. Connected ad accounts remain authorized; only Admaxxer features pause.
For refund requests or billing questions, contact support@admaxxer.com.